Icon_Webinar [SeeSaw]_2021 ON DEMAND WEBINAR

Perpetual Know Your Customer

The journey to the new digital operating model

Perpetual KYC (pKYC) is an emerging concept in financial crime compliance, generating great interest and accelerated digital-first approaches because of the potential benefits.

In this roundtable webinar chaired by Nick Ford (Encompass)Neil Isherwood (Dun & Bradstreet), Mathias Ros (Capgemini) and Yair Samban (Pegasystems) explore the concept further digging deeper into: 

  • Whilst there's no regulatory driver, it's a natural next step in improving the ability to comply with regulations.
  • Automation is key to enabling more effective and efficient due diligence, and ultimately improving the customer experience.
  • Risk reduction and efficiency gains are the key benefits expected from transitioning to a pKYC operating model.

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Meet the speakers

Nick Ford | VP Strategic Alliances. Encompass

Nick Ford


Nick is responsible for leading the overall strategy and revenue growth from partners and distributors globally, bringing a wealth of business development and sales experience within the financial sector. Nick has a deep understanding of KYC and client onboarding, data and the adoption of new technology and services.

Before joining Encompass, Nick worked for a global information services provider within risk managed services and, more specifically, within KYC managed services. Prior to that, Nick gained a decade of sales and business development experience in various firms, both in the UK and South Africa.

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Neil Isherwood | SME, Third-Party Risk & Compliance, Dun & Bradstreet

Neil Isherwood

Dun & Bradstreet

With 20 years experience in the information industry, Neil works with his customers to help them improve their data flow into their organisations using integration, technology and hosted solutions to aid better decision-making and risk mitigation. The majority of his experience has been in the financial services industry where he continuously works to understand the client’s challenges, monitor the shift in the regulatory landscape, and then in turn look to data and technology led innovation to bring practical solutions that enhance the customer and supplier due diligence processes.

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Matthias Ros | Capgemini

Matthias Ros


Matthias is an experienced business analyst and project manager, he support customers in the design, build and operation of data sharing solutions, with a specific focus on Distributed Ledger Technology solutions.

His main priorities are on connecting business ecosystems, especially to improve client and third party management interactions, but also improving overall data sharing processes with automation and traceability.

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Yair Samban | Pegasystems

Yair Samban


Yair Samban is a VP/Practice Director specializing in building and delivering high-complexity solutions and programs of work. Domain expertise in Financial Crime, AML, Fraud prevention, and Cyber Security. He has experience with start-ups, publicly traded software companies, consultancies, and financial services providers in UK and internationally. Yair's created and led an international delivery organisation, hiring managers and domain experts in UK, France, Germany, total head count of reports and offshore teams up to 100 people - Engineering, Solution Architects, Business Analysts, Project Managers), during a period of 200% yearly growth.

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