Ivar Lammers is an experienced Global Head of Operations, including utilization and operationalization of new technologies and activities driving pioneering impact. He currently leads the global operations and further evolution of ING's financial and economic crime prevention controls for the organization's Corporate Clients and Financial Institutions business across 40+ jurisdictions/countries. As Global Head of Financial Crime - Wholesale Banking, he is focused on finding innovative ways for ING, and the wider financial services sector, to streamline the Know Your Customer (KYC) process and to ensure compliance, crime prevention, operational rigour and customer satisfaction in equal measure.