Beyond compliance: Why corporate banks must rethink KYC to stay competitive

Uncover what 250 corporate treasurers in the UK and US really think about KYC, and why it is time for a radical rethink.

Key findings include:

84% of treasurers are dissatisfied with their bank’s KYC process – a sharp rise from last year
Client loyalty is on the line, with many considering switching banks or turning to digital-first challengers
92% have been asked for the same information multiple times, indicating systemic inefficiencies
Revenue is at risk – onboarding delays are directly impacting financial performance
Security concerns persist, with nearly half still using email or physical documents for KYC data sharing

Complete the form to access your copy of the 2025 Encompass Corporate Treasurer Survey Report.